Wednesday May 8. 5pm – 6:30pm CST.

Online and University of Chicago, Chicago.

How do you do research with a customer base of millions… or even… billions?


The more customers you have, the more lines of business, the more team members, the more complexity. And that means research has to function much differently than in a smaller business.


At Big Research, we’re talking through some of the nuances of doing research at companies with some of the largest customer bases in the world, covering topics like building tools for team members, managing varied persona types, and socializing insights.

All scheduled times in CST

4:00 pm –
5:00 pm

Doors Open

5:00 pm –
5:15 pm


Alec Levin
Co-Founder and CEO at Learners

5:15 pm –
5:45 pm

Rivers & Roads: Forging Insights for Impact at Spotify

Megan McLean
UXR Team Lead and Manager at Spotify

5:45 pm –
6:30 pm

How not to Boil the Ocean: Research across Large Populations

Brad Carrera
UX Research Manager at McDonald's
Nicole M. Hill
Principal UX Research Manager at Microsoft
Jennifer Siedjak
Director of UX Research, Tapestry

6:30 pm –
7:00 pm

Wrap up and Social

Our Annual Research Community Sponsors

Meet the research toolkit of your dreams. Learners is proud to partner with some of the best products in the research space. From incentive payments to recruitment to AI-powered tools, these products have you covered.

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