Tuesday June 3, 12:30pm – 4:30pm PT
Fort Mason Center for Arts and Culture, San Francisco and Online
The advances in AI over the past 12 months has been nothing short of astonishing, and as a field whose work primarily revolves around qualitative data, the impacts of AI can’t be overstated.
Whether it’s AI’s ability to summarize large amounts of text, generate key takeaways, or the number of custom AI tooling that’s being built every day, there’s already been a lot of AI-powered change in research.
Will the AI come for our jobs? Probably not. But the real question is: how do we harness this new technology to make ourselves that much more effective in our roles?
Back for it’s second year, this program highlights ideas and perspectives from the most senior UX research leaders at the companies defining the AI age.
Heather Breslow is the Senior Director of Research at Grammarly, where her teams focus on the future of AI communication assistance.
Previously, Heather has led teams at Google and Robinhood, and is deeply committed to fostering research-driven cultures that are human-centered and data-driven.
Heather is optimistic about the potential for AI to reshape our craft and community in ways that empower researchers, unlock our creativity, and bring into full relief what it means to be human.
12:30pm – 1:00pm
1:00pm – 1:30pm
Kaleb Loosbrock
Staff Researcher at Instacart
1:30pm – 2:00pm
Marieke McCloskey
Director of UX Research at LinkedIn
Kevin Newton
Sr. Manager, UX Measurement at Linkedin
2:00pm – 2:30pm
Jan Blom
Sr. Director, UX Research, AI at ServiceNow
2:30pm – 3:00pm
3:00pm – 3:30pm
When we think about research in AI, it’s often in the context of UX or content design—but our impact doesn’t have to stop there. In this talk, Jenny Lo shares how researchers can also contribute meaningfully to engineering and R&D efforts, and why that collaboration is more important than ever.
Jenny Lo
Head of Research at Global AI Platform
3:30pm – 4:00pm
AI is evolving fast—and reshaping what it means to do research along the way. In this panel, research leaders from OpenAI, Anthropic, and Google share their perspectives on where UX research is headed, and how the role might change in the next five years.
Pete Fleming
Director, UX Research at Google
Arianna McClain
Head of UX Research at OpenAI
Jane Justice Leibrock
Head of UX Research at Anthropic
4:00pm – 4:30pm
8:00 am –
9:15 am
9:15 am –
9:30 am
9:30 am –
9:55 am
9:55 am –
10:20 am
10:45 am –
11:10 am
It can be challenging for UXRs to drive strategic decisions your organization needs to make. It always seems there’s never enough time to answer the big questions. But it can be done by spending just a few hours a week on the practice of strategic foresight. You can be the one facilitating key conversations, bringing the big insights, and helping set the direction of your team and company. In this talk, Sam walks us through incorporating strategic foresight into your every-day research practice.
11:10 am –
11:35 am
11:35 am –
12:00 pm
12:00 pm –
1:30 pm
1:30 pm –
1:55 pm
1:55 pm –
2:20 pm
2:20 pm –
2:45 pm
3:10 pm –
3:35 pm
3:35 pm –
4:00 pm
4:00 pm –
6:00 pm
Join us at the Fort Mason Center for Arts and Culture in San Francisco.
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The user research platform that makes products work for people. Maze is trusted by more than 4,000 companies to help them build customer-centric products.
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