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Victoria Sosik, Director of UX Research @ Verizon​
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Putting your Research to Work
Alisha Kassam, Sr. Designer @ Shopify​
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The Impossibility and Irrelevance of Empathy
Sekai Farai, Independent User Researcher
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Using Blueprint Fidelity to Focus Teams on Impactful Ideas
Kira Cassels + Kathryn Brookshier, UX Researchers @ Indeed.com
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Personas Are Dead. Long Live Personas!
Amber Westerholm-Smyth, Sr. User Researcher + Carolina Pizatto, Service Designer @ Ministry of Justice, UK
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Power of Partnership: Research & Experimentation FTW
Molly Stevens, Director of Research + Lukas Vermeer, Director of Experimentation @ Booking.com
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Betas Are a Mixed-Methods Paradise
Abby Baylen, UX Research Manager @ Later
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Cybersecurity: Complex Applications and Expert Users
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